Heap is an analytics tool that automatically captures all user data on your site. A single snippet grabs every click, swipe, tap and pageview. Heap lets you learn everything about your customers: Who they are, what they do on your site and what actions correlate with conversion & retention.
Segment is a Customer Data Platform (CDP). They provide a service that simplifies collecting and using data from the users of your digital properties (websites, apps, etc). With Segment, you can collect, transform, send, and archive your first-party customer data.
OptinMonster is the best lead-generation plugin for WordPress. It's used by over 1m websites and allows you to create attention grabbing forms to drive lead-generation. Easily run A/B tests to identify top performing popups, and use other features like the "spin-the-wheel" popup to capture leads.
Zendesk Sunshine (formerly Smooch) is a CRM tool focused on conversational commerce. With Sunshine, you can communicate with your customers across any channel quite seamlessly. From SMS, to Telegram, Facebook chat, Whatsapp and Twitter - You can centralize all of your communications in one place.
Algolia is search software to improve your in-store search experience, increase conversions and order value. Algolia connects to your product catalog, to provide a frictionless search and navigation experience. Create custom logic to promote specific results and merchandise your collection pages.
SendGrid provides and manages an email server on your company's behalf, so your communications with customers are reliably sent and delivered as needed. It's perfect when you need to send transactional emails, password recovery emails or notifications to users from your website.
Mixpanel is a tool that allows you to analyze how users interact with your website. It’s designed to make teams more efficient by allowing everyone to analyze user data in real-time to identify trends, understand user behavior, and make decisions about your product.
Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.
Braintree is the only way to offer buyers the most popular payment methods -- including PayPal, Venmo (in the US), credit & debit cards, and digital wallets -- in a single integration. Braintree's checkout is designed to be seamless and secure, whether you choose their UI or tailor-make your own.
Survata is a consumer insights company. They find targeted respondents to conduct quality online surveys rapidly & cost-effectively. The studies start at $1,000 with a cost per study participant of $2. Survata is now "Upwave" & has extended into providing detailed campaign analytics and insights.
Kustomer helps brands increase satisfaction and loyalty by empowering agents to engage customers in personalized conversations. Kustomer keeps track of customer information such as purchase behavior, site behavior and conversations to give support agents the tools they need to assist customers.
Turn is now "Amobee". Amobee unifies all advertising channels—including TV, programmatic and social—across all formats and devices, providing marketers with streamlined, advanced media planning capabilities powered by in-depth analytics and proprietary audience data.