Smile IO vs. Rivo: Tool Comparison

Considering adding either Smile IO or Rivo to your ecommerce brand's Shopify tech stack? Loyalty, referral and affiliate marketing tools are critical tech stack components to grow your sales and overall customer satisfaction. Smile IO and Rivo offer different features, integrations and pricing models. Read our comparison below to discover which one is best for your brand.

Smile IO

Loyalty

Referral Marketing

Customer Experience

Rivo

Loyalty

Gifting

Membership Management

Smile IO: What Is It?

Smile.io powers reward programs for 30,000 merchants across the globe, making it the most popular eCommerce rewards platform in the world. Create a mobile-friendly program that rewards your customers with points, VIP status, and referral bonuses.

Rivo: What Is It?

Rivo is a loyalty platform designed for Shopify, aimed at increasing repeat business through a comprehensive loyalty program, referrals, and an exclusive membership system. Rivo offers extensive integration with leading tech vendors and a developer toolkit for additional customization. With Rivo, D2C brands can increase customer retention with fully customizable loyalty & rewards platform.

Smile IO Key Features

- Create loyalty, referral, and VIP rewards programs to increase sales and repeat purchases. - Customize the rewards launcher, panel, and emails to match your brand's look and feel. - Encourage repeat purchases by allowing guest shoppers to earn points. - Integrate with popular apps like Klaviyo, Google Analytics, and Okendo. - Provide advanced reporting and analytics to measure the success of your loyalty program.

Rivo Key Features

- Comprehensive loyalty program management capabilities, including customizable reward structures, tiered membership levels, and gamification elements to drive repeat purchases and customer engagement. - Seamless integration with leading ecommerce platforms like Shopify, as well as popular marketing and customer service tools, enabling a cohesive, data-driven loyalty ecosystem. - Dedicated developer toolkit and customization options that allow merchants to tailor the loyalty program to their brand's unique needs and customer preferences. - Advanced analytics and reporting features that provide merchants with detailed insights into their loyalty program performance, customer lifetime value, and return on investment. - Flexible referral marketing capabilities that enable merchants to turn their loyal customers into brand advocates and leverage word-of-mouth to drive new customer acquisition.

Smile IO Pricing

Smile IO's free plan includes points and referral programs, while the Plus plan at $999/month adds analytics, data exports, and advanced branding options.

Rivo Pricing

Rivo’s Free plan includes up to 200 monthly orders and a loyalty points program, while the Plus plan at $499/month adds automated email campaigns and branding customization.

Smile IO Integrations

Learn more about the tech stack integrations that Smile IO offers below. Key integrations include Shopify, Gorgias, Klaviyo, Status Accounts, and Recharge Payments.

Shopify

Platform

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. Its ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Gorgias

CX & Support

Gorgias is one of the most popular helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Klaviyo

Email & SMS

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Recharge Payments

Subscription

Recharge is the leading Shopify subscription solution for online businesses. It makes it easy to transform one-time products into subscription options.

Fuego

Mobile App

Fuego.io is building the world’s most customizable and extensible mobile commerce platform. Powered by the latest breakthroughs in Generative AI, we allow you to turn your existing Shopify store into a fully native and customizable mobile app packed with social commerce features in seconds.

Deploy surveys in minutes to better understand your customers. Build audiences with your order and response data and sync the information and Shopify & Klaviyo to leverage the insights.

Tracktor Order Tracking

Post-Purchase

Tracktor adds professional-grade order status & package tracking that's integrated with all of the major carriers. This gives both you and your customers incredible visibility into the status and location of the packages that are in transit.

Amped

Optimization

Amped is the next-gen pop up builder for D2C brands looking to optimize their email and SMS capture flows.

Fuego

Mobile App

Rivo Integrations

Learn more about the tech stack integrations that Rivo offers below. Key integrations include Shopify, Status Accounts, Kno Commerce, Tracktor Order Tracking, Amped, and Fuego.

Smile IO: Key Brands

These highlight D2C brands from our database all currently leverage

Smile IO

in their tech stack:

Liquid Death

Category

Liquid Death is a completely unnecessary approach to bottled water. In fact, they strive to be unnecessary in everything they do. Because unnecessary things tend to be far more interesting, fun, hilarious, captivating, memorable, exciting, and cult-worthy than “necessary” things.

Solo Stove

Category

Solo Stove makes portable fire pits and stoves for the outdoors.

Inkbox

Category

Inkbox is not your average temporary tattoo. Their semi-permanent tattoos are skin-safe and easily applied at home, no needles required.

Fenty Beauty

Category

Fenty Beauty products are designed to feel lightweight, even as they deliver buildable coverage that effortlessly layers, to ultimately “make skin look like skin.”