Skio

Native Shopify Checkout Integration

Skio integrates seamlessly with Shopify’s native checkout system, making the switch from external providers like ReCharge painless. This enables one-click checkouts with Shop Pay, which can boost conversion rates by 72%. Migration is handled by Skio's Launch Engineering team, ensuring zero disruptions to payment processing.

Passwordless Login

Skio simplifies the login experience with passwordless authentication via SMS or email. Customers can log in with a 4-digit code, reducing friction and decreasing support tickets by over 80%, which helps cut churn.

Customer Portal

The easy-to-use customer portal allows subscribers to manage their orders, swap products, or change delivery schedules. Built with modern tech like React and GraphQL, this interface helps reduce customer support tickets and keeps subscribers engaged with flexible management options.

Conditional Cancel Flows

Skio offers dynamic cancel flows that personalize the experience for customers who are about to churn. This feature provides tailored save options based on customer behavior, preventing unnecessary cancellations and improving overall customer retention.

Family Plans and Volume Discounts

Skio boosts organic growth and average order value with family subscription plans and volume discounts. These features reward customers who subscribe together or purchase more, increasing both revenue and customer loyalty.

Surprise and Delight

This feature helps reduce churn by offering unexpected gifts right before customers are likely to cancel. Timing these offers around the first or second recurring order can improve retention rates and increase customer satisfaction.

Advanced Analytics and Dunning Solutions

Skio's analytics platform provides detailed insights into subscriber behavior, product performance, and revenue forecasting. The dunning system minimizes passive churn by recovering failed payments through automated processes, increasing overall revenue retention.

Build-a-Box and SKU Swapping

Skio encourages product exploration by allowing customers to handpick items for subscription boxes or swap SKUs between cycles. This increases customer engagement and ensures higher retention and lifetime value (LTV).