What is Status?

Status is a platform for Shopify Plus merchants to manage customer accounts and help increase the spend of each shopper. It integrates with other tools that handle order tracking, returns, subscriptions, and more.

Status helps ecommerce brands increase loyalty and create more personalized experiences for every visitor.

Passwordless Login

Status lets you gently encourage shoppers to browse the site when signed in. Rather than requiring an extensive account creation process, Status simply asks for their email, sends them a login code, and keeps them signed in for up to 180 days.

Brands that implement Status see an average increase of 95% in total sign-in rates and 149% in first-time customer sign-in rates.

Customized Shopping Experiences

Status keeps track of just about every action your visitor takes. Viewed products are automatically saved, items added to cart can be used in abandonment campaigns, and repeat purchases are a breeze.

Your customers will also appreciate Status’ wishlist and collections features, which make gifting easy via an email- and SMS-friendly shareable link to their favorite products.

Seamless Integrations

Status works with Klaviyo to help you send tailored email and SMS messages when customers complete certain events, such as creating an account or adding an item to their wishlist. Connect your order-management platform, such as Narvar or Redo Returns, to reduce the burden on your customer support team and help customers get problems solved faster through self service.

What is Status’s pricing?

Status’s pricing will vary depending on the size of the brand and how many shoppers you need to accommodate, but the company offers a 30-day free trial. Additionally, there are no hidden fees, you can cancel at any time, and your rate is totally transparent.

You can easily watch a demo of the tool, without any mandatory sales call!

Who uses Status at a brand?

Status will primarily be used by ecommerce site managers, customer support teams, and retention strategists. Because the product integrates with Shopify Plus and works with retention and order management tools, these teams will find the customer insights that Status gives most valuable.

Growth marketers will also appreciate the boost in LTV and AOV that Status customer accounts will bring—brands that use Status see an average increase in AOV of 23%.

Opinion: Is Status worth it?

If your brand is a wide range of products, sizing options, seasonal collections, or variants, then Status is worth it for you. Customer accounts with easy sign-in experiences allow visitors to save products for later, send them to friends and family for gifting ideas, and be reminded via email and SMS of what they were looking for.

Status makes personalized shopping extremely efficient for direct-to-consumer businesses. If you want to stretch your marketing dollars and keep customers coming back for more, then check out Status for your brand.