What is Status?

Status is a platform for Shopify Plus merchants to manage customer accounts and help increase the spend of each shopper. It integrates with other tools that handle order tracking, returns, subscriptions, and more.

Status helps ecommerce brands increase loyalty and create more personalized experiences for every visitor.

Passwordless Login

Status lets you gently encourage shoppers to browse the site when signed in. Rather than requiring an extensive account creation process, Status simply asks for their email, sends them a login code, and keeps them signed in for up to 180 days.

Brands that implement Status see an average increase of 95% in total sign-in rates and 149% in first-time customer sign-in rates.

Customized Shopping Experiences

Status keeps track of just about every action your visitor takes. Viewed products are automatically saved, items added to cart can be used in abandonment campaigns, and repeat purchases are a breeze.

Your customers will also appreciate Status’ wishlist and collections features, which make gifting easy via an email- and SMS-friendly shareable link to their favorite products.

Seamless Integrations

Status works with Klaviyo to help you send tailored email and SMS messages when customers complete certain events, such as creating an account or adding an item to their wishlist. Connect your order-management platform, such as Narvar or Redo Returns, to reduce the burden on your customer support team and help customers get problems solved faster through self service.

Who uses Status at a brand?

Status will primarily be used by ecommerce site managers, customer support teams, and retention strategists. Because the product integrates with Shopify Plus and works with retention and order management tools, these teams will find the customer insights that Status gives most valuable.

Growth marketers will also appreciate the boost in LTV and AOV that Status customer accounts will bring—brands that use Status see an average increase in AOV of 23%.