The top 5's
The 5 most used tools in every category
Loyalty
Smile IO
used by
224
brands

Smile IO

Smile.io powers reward programs for 30,000 merchants across the globe, making it the most popular eCommerce rewards platform in the world. Create a mobile-friendly program that rewards your customers with points, VIP status, and referral bonuses.

Smile IO
CX & Retention
used by
224
brands
Visit
Rise.ai
used by
122
brands

Rise.ai

Rise.ai enables your eCommerce store to quickly establish a store Credit & loyalty program. With Rise.ai you harness the power of gift cards to increase revenue & loyalty and to drive new customers to your store.

Rise.ai
CX & Retention
used by
122
brands
Visit
Swell Rewards
used by
105
brands

Swell Rewards

Yotpo Loyalty & Referrals (formerly Swell Rewards) helps eCommerce brands maximize LTV by incentivizing repeat purchase, referrals, social engagement, and content creation.

Swell Rewards
CX & Retention
used by
105
brands
Visit
Loyalty Lion
used by
50
brands

Loyalty Lion

Loyalty Lion is a rewards program builder for eCommerce. Easily build your own, unique program - Fully customise it from the full-page design down to the loyalty incentives.

Loyalty Lion
CX & Retention
used by
50
brands
Visit
Shoelace
used by
41
brands

Shoelace

Shoelace is an amazing retention software solution. Their features include Journeys and Automations. Journeys are a sequence of ad experiences designed to combat ad fatigue and to re-engage your visitors after they leave your website.

Shoelace
CX & Retention
used by
41
brands
Visit
Affiliate Marketing
Digital Window
used by
256
brands

Digital Window

AWIN is an affiliate marketing network. Formerly known as Affiliate / Digital Window, AWIN is a platform that contains thousands of affiliate programs that you can join and earn money from. It's particularly easy to join and easy to use.

Digital Window
Advertising
used by
256
brands
Visit
Refersion
used by
199
brands

Refersion

Refersion is an affiliate tracking platform that manages your influencers and affiliates. It integrates with major eCommerce platforms and provides you with a place to bring on affiliates, create different offers, calculate commissions, and track how much an affiliate needs to be paid.

Refersion
Advertising
used by
199
brands
Visit
Amazon Associates
used by
150
brands

Amazon Associates

The Amazon Associates Program helps content creators, publishers and bloggers monetize their traffic. Associates use easy link-building tools to direct their audience to their recommendations, and earn from qualifying purchases and programs

Amazon Associates
Advertising
used by
150
brands
Visit
Impact
used by
109
brands

Impact

Impact’s partnership platform lets you discover new partners and recruit them with automated nurture campaigns. Contract newcomers and negotiate payout terms. Track the traffic driven on your properties and engage/train partners. Optimize & adjust partner strategy in-app.

Impact
Channel Marketing
used by
109
brands
Visit
Refersion for Shopify
used by
109
brands

Refersion for Shopify

Refersion is a fully-loaded affiliate and influencer marketing platform that you can launch in minutes; they handle the heavy lifting so you can focus on building partnerships with your affiliates.

Refersion for Shopify
Advertising
used by
109
brands
Visit
Cart & Checkout
Rebuy
used by
81
brands

Rebuy

Increase sales while you sleep. Rest easy knowing Rebuy is automatically and intelligently following up with your customers with personalized discounts to incentivize reorders.

Rebuy
Conversion Optimization
used by
81
brands
Visit
Bold Checkout
used by
32
brands

Bold Checkout

Use Bold to generate predictable recurring revenue and customer loyalty with a customizable subscription program that’s unique to your business.

Bold Checkout
Payments & Finance
used by
32
brands
Visit
CartKit
used by
20
brands

CartKit

Consistent Cart helps you recover abandoned carts. Leverage their out-of-the-box automations and connect over Email, SMS & Push notifications. Finally, easily build a subscribers list using dozens of growth tools and integrations.

CartKit
Channel Marketing
used by
20
brands
Visit
EcoCart
used by
12
brands

EcoCart

A free plugin that offsets your carbon footprint at checkout. Their algorithm determines the exact cost of offsetting the emissions from manufacturing & shipping of each order - and customers have the option to check a box to make their order carbon neutral, usually adding 1-2% to their total.

EcoCart
Payments & Finance
used by
12
brands
Visit
Blueprint
used by
7
brands

Blueprint

Blueprint enables your customers to purchase with 1 message inside SMS or WhatsApp. Blueprint also enables you to create segmented groups to up-sell new products and all customers within Blueprint have a centralized profile, empowering quick and easy 1:1 support across the customer journey.

Blueprint
CX & Retention
used by
7
brands
Visit
Store Experience
Shopify Gift Cards
used by
574
brands

Shopify Gift Cards

Shopify Gift Cards allows you to sell a gift card in your online store like any other product. You can also issue a gift card to a customer for free as a reward or incentive.

Shopify Gift Cards
CX & Retention
used by
574
brands
Visit
Back in Stock
used by
192
brands

Back in Stock

Don’t lose sales when your inventory runs out. Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message). When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase.

Back in Stock
Conversion Optimization
used by
192
brands
Visit
Yottaa
used by
48
brands

Yottaa

Yottaa offers software to speed up your eCommerce website. Their acceleration solutions significantly improve page load speed, resulting in higher conversions and more engaging shopper experiences.

Yottaa
CX & Retention
used by
48
brands
Visit
Wistia
used by
48
brands

Wistia

Wistia is a video hosting solution. Its specifically designed to serve companies using video on their websites for marketing, support, and sales. Use trackable CTAs to drive traffic to the right destinations and use Wistia’s in-depth analytics to see how your audience interacts with your videos

Wistia
CX & Retention
used by
48
brands
Visit
Infinite Options by ShopPad
used by
35
brands

Infinite Options by ShopPad

Infinite Options allows you to create an unlimited amount of custom product options including text, numbers, calendars, swatches, checkboxes, and dropdown menus. Let shoppers personalize your products for engraving, monograming, custom printing and more.

Infinite Options by ShopPad
CX & Retention
used by
35
brands
Visit
CRM
Klaviyo
used by
894
brands

Klaviyo

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Klaviyo
Channel Marketing
used by
894
brands
Visit
Intercom
used by
120
brands

Intercom

Intercom is a Conversational Relationship Platform. It shows you who is using your product or website and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support.

Intercom
Customer Support
used by
120
brands
Visit
Hubspot
used by
105
brands

Hubspot

HubSpot is an award-winning inbound sales, marketing, service, and CRM platform, that helps businesses implement inbound in their businesses. It's used across all industries, but for eCommerce it's typically integrated with WooCommerce.

Hubspot
Channel Marketing
used by
105
brands
Visit
Kustomer
used by
63
brands

Kustomer

Kustomer helps brands increase satisfaction and loyalty by empowering agents to engage customers in personalized conversations. Kustomer keeps track of customer information such as purchase behavior, site behavior and conversations to give support agents the tools they need to assist customers.

Kustomer
Channel Marketing
used by
63
brands
Visit
Omnisend
used by
61
brands

Omnisend

Omnisend is an omnichannel marketing automation platform for ecommerce businesses. Omnisend allows you to add several channels to the same automation workflow for seamless communication via email, SMS, web push notifications, and more.

Omnisend
Channel Marketing
used by
61
brands
Visit
3rd Party Logistics
Ohi
used by
19
brands

Ohi

Ohi uses customer and order data to find optimal locations for your fulfilment centers within major cities. Ohi then gives you access to local couriers to enable same-day & 2 hour delivery. Ohi uses data-analytics to optimise inventory & fulfilment across your network, reducing cost and increasing speed to customer.

Ohi
Operations
used by
19
brands
Visit
Flow Commerce
used by
13
brands

Flow Commerce

Flow is a comprehensive and flexible solution that simplifies the management of cross border e-commerce to power global growth. Localized browsing & pricing, local payment options, AI powered duty and tax costs.

Flow Commerce
Operations
used by
13
brands
Visit
Zapiet
used by
13
brands

Zapiet

Zapiet develops the most advanced store pickup, delivery and shipping tools for Shopify. An unbeatable feature set that includes product availability control, Shopify POS integration, live multi-location inventory, fraud prevention and outstanding tools for organising orders.

Zapiet
Operations
used by
13
brands
Visit
Global-e
used by
12
brands

Global-e

Grow your international sales quickly and simply in more than 200 destinations with Global-e’s end-to-end cross-border solutions.

Global-e
Operations
used by
12
brands
Visit
Shippo
used by
4
brands

Shippo

Shippo is a shipping tool for eCommerce. Sync your sales channels to manage orders in one place. Automatically create discounted shipping labels; track shipments and send customer notifications to keep customers up-to-date. Finally, streamline returns by automatically generating return labels.

Shippo
Operations
used by
4
brands
Visit
Influencer & Social
GRIN
used by
137
brands

GRIN

GRIN is the only influencer marketing software built for ecommerce. From discovery & outreach to relationship management & campaigns, product seeding, discount codes & affiliate links, content & rights management, sales tracking & deep analytics - GRIN helps you do it all.

GRIN
Channel Marketing
used by
137
brands
Visit
Friendbuy
used by
132
brands

Friendbuy

Activate referrals anywhere on your site. From incorporating friend referral to your site navigation, or within a post-purchase prompt, Use out-of-the-box or customised email designs to take advantage of event-based triggers to power more communications to customers.

Friendbuy
Channel Marketing
used by
132
brands
Visit
Talkable
used by
98
brands

Talkable

Talkable is referral program software for eCommerce brands. Build the program you like from feature set, to the overall look and feel of it. Then A/B test it to adapt it to fit your customers' needs. Talkable is best for brands with $4M+ annual revenue.

Talkable
Channel Marketing
used by
98
brands
Visit
VYRL
used by
76
brands

VYRL

VYRL's first product is called "Carro": a sales channel that enables brands to sell more products & increase brand awareness through partnerships. With Carro, you can discover influencers who love your brand to create collaborations that drive growth.

VYRL
Channel Marketing
used by
76
brands
Visit
Carro
used by
63
brands

Carro

Carro is a sales channel that enables brands to sell more products and increase brand awareness through beneficial partnerships. With Carro, you can discover influencers who love your brand so that you can create collaborations that drive growth.

Carro
Channel Marketing
used by
63
brands
Visit
Messenger Marketing
Recart
used by
51
brands

Recart

Recart is a tool that enables you to speak with customers via Facebook messenger. Merchants typically use to Recart to let customers know when a Black Friday sale has started, to educate them about products post- purchase, to inform them about new products, or just to send them the latest news.

Channel Marketing
used by
51
brands
Visit
Recart for Shopify
used by
42
brands

Recart for Shopify

Recart is a tool that enables you to speak with customers via Facebook messenger. Merchants typically use to Recart to let customers know when a Black Friday sale has started, to educate them about products post- purchase, to inform them about new products, or just to send them the latest news.

Channel Marketing
used by
42
brands
Visit
Chatra
used by
24
brands

Chatra

Chatra is a live chat messenger app for your website. It is made to increase online sales but in a friendly, helpful way. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs.

Channel Marketing
used by
24
brands
Visit
WhatsApp
used by
24
brands

WhatsApp

WhatsApp Business lets you create a catalog to showcase your products and services. Connect with your customers easily by using tools to automate, sort and quickly respond to messages.

Channel Marketing
used by
24
brands
Visit
Messenger Channel
used by
19
brands

Messenger Channel

The Messenger channel adds your products to a menu that shoppers can purchase from while chatting with your Facebook Page. Shoppers that browse your store can use Messenger to ask questions and at checkout, customers can opt-in to get updates on the status of their order in Messenger.

Channel Marketing
used by
19
brands
Visit
Omnichannel
Drip
used by
36
brands

Drip

Drip enables merchants to send the messages to the right customer groups on the best channel (email, SMS, chatbot). The customer groups can be defined on the basis of segments, activities, demographics and more. Drip’s website tracking tracks customer activity and loyalty through simple dashboards.

Drip
Channel Marketing
used by
36
brands
Visit
Drift
used by
19
brands

Drift

With Drift’s deep integrations with your sales and marketing platforms, you can engage every website visitor with an instant, personalized experience based on who they are, where they came from, and how they’ve already interacted with your company.

Drift
Channel Marketing
used by
19
brands
Visit
Customer.io
used by
19
brands

Customer.io

Customer.io is an automated messaging platform for tech-savvy marketers who want more control and flexibility to craft and send data-driven emails, push notifications, and SMS messages.

Customer.io
Channel Marketing
used by
19
brands
Visit
Active Campaign
used by
17
brands

Active Campaign

ActiveCampaign's platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text.

Active Campaign
Channel Marketing
used by
17
brands
Visit
Braze
used by
16
brands

Braze

Braze is a cross-platform messaging solution built for today’s on-demand, always-connected customers. Access live views of every customer, enable intuitive customer journey building and receive insights on how to steer conversations with every customer.

Braze
Channel Marketing
used by
16
brands
Visit
Order Management
route
used by
127
brands

route

Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history.

route
Operations
used by
127
brands
Visit
Aftership
used by
30
brands

Aftership

AfterShip keeps your customers updated of the whereabouts of their orders until delivery through an intuitive, customized tracking page and automated notifications. Build your own tracking page to include product marketing banners and Instagram images to impress, engage and upsell your customers.

Aftership
Operations
used by
30
brands
Visit
Loop Returns
used by
17
brands

Loop Returns

Loop allows Shopify brands to automate the entire return & exchanges process. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund.

Loop Returns
Operations
used by
17
brands
Visit
Wonderment
used by
10
brands

Wonderment

Wonderment is not just any order tracking app - they give you full visibility into your shipments so you can deliver a delightfully unexpected post-purchase experience.

Wonderment
Operations
used by
10
brands
Visit
Returnly
used by
8
brands

Returnly

Returnly gives customers a smooth return experience that automates the return and refund process altogether. Allow customers to exchange products directly from your return portal. Keep your customers in a fully branded order and return tracking experience with real-time updates.

Returnly
Operations
used by
8
brands
Visit
Reviews & UGC
Yotpo
used by
494
brands

Yotpo

Yotpo does a lot of things now - but at its core, it allows eCommerce stores to collect reviews, ratings, photos, and Q&A from their customers.

Yotpo
CX & Retention
used by
494
brands
Visit
Shopify Product Reviews
used by
326
brands

Shopify Product Reviews

Shopify Product reviews allows you to add a customer review feature to your products. This provides a way for your customers to engage with you, as well as each other to encourage sales.

Shopify Product Reviews
CX & Retention
used by
326
brands
Visit
Smile IO
used by
224
brands

Smile IO

Smile.io powers reward programs for 30,000 merchants across the globe, making it the most popular eCommerce rewards platform in the world. Create a mobile-friendly program that rewards your customers with points, VIP status, and referral bonuses.

Smile IO
CX & Retention
used by
224
brands
Visit
Stamped
used by
169
brands

Stamped

Stamped.io is a tool to collect customer reviews. It's got nifty features including the ability to capture review feedback directly inside email, or the ability to request reviews via Facebook Messenger. Easily leverage the reviews you've gathered by displaying them on your product pages.

Stamped
CX & Retention
used by
169
brands
Visit
Okendo
used by
130
brands

Okendo

Built specifically for high-performance Shopify retailers, Okendo is a customer marketing platform with all the tools needed to capture and showcase high-impact social proof such as product ratings & reviews, customer photos/videos and Q&A.

Okendo
CX & Retention
used by
130
brands
Visit
Web Analytics
Hotjar
used by
712
brands

Hotjar

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Hotjar
Analytics
used by
712
brands
Visit
Mixpanel
used by
300
brands

Mixpanel

Mixpanel is a tool that allows you to analyze how users interact with your website. It’s designed to make teams more efficient by allowing everyone to analyze user data in real-time to identify trends, understand user behavior, and make decisions about your product.

Mixpanel
Analytics
used by
300
brands
Visit
FullStory
used by
173
brands

FullStory

FullStory tells you everything you need to know about your digital experience. Improve conversion rates by pinpointing where users struggle to move through your funnels and prioritizing your efforts based on severity of impact.

FullStory
Analytics
used by
173
brands
Visit
CrazyEgg
used by
157
brands

CrazyEgg

Crazy Egg provides tools to record and analyze user behavior to improve your website. The heatmaps, scrollmaps, and other visual reports will show you exactly how your customers responding to elements on your site.

CrazyEgg
Analytics
used by
157
brands
Visit
Heap
used by
154
brands

Heap

Heap is an analytics tool that automatically captures all user data on your site. A single snippet grabs every click, swipe, tap and pageview. Heap lets you learn everything about your customers: Who they are, what they do on your site and what actions correlate with conversion & retention.

Heap
Analytics
used by
154
brands
Visit
SMS
Attentive
used by
248
brands

Attentive

Text based marketing for eCommerce stores. Attentive is used mainly as a way to promote offers via SMS, or otherwise used for abandoned carts or to promote retention. Attentive also directly integrates with eCommerce platforms such as Shopify.

Attentive
Channel Marketing
used by
248
brands
Visit
Postscript
used by
189
brands

Postscript

Postscript is a text marketing solution. Collect subscribers at checkout, on landing pages, using mobile pop-ups and QR codes. Then - Automatically send text messages based on purchase data. Follow up on purchases, abandoned carts, and more by activating default templates or creating new ones.

Postscript
CX & Retention
used by
189
brands
Visit
SMSBump
used by
26
brands

SMSBump

SMS Bump (now owned by Yotpo) is an enterprise grade SMS platform designed for eCommerce businesses. Create your custom flows, automations or schedule campaigns and start getting closer to customers.

SMSBump
CX & Retention
used by
26
brands
Visit
Voyage Mobile
used by
24
brands

Voyage Mobile

Voyage offers an intelligent SMS marketing platform for eCommerce brands to build SMS subscriber lists and drive revenue. They pride ourselves on delivering the most comprehensive, advanced and user-friendly SMS marketing tool for eCommerce marketers in the world.

Voyage Mobile
CX & Retention
used by
24
brands
Visit
ManyChat
used by
19
brands

ManyChat

Many Chat is an SMS marketing tool. Use it to automate & combine Facebook Messenger and SMS to grow your business. Use Many Chat to sell products, book appointments, nurture leads, capture contact info, and build relationships all through messages.

ManyChat
Channel Marketing
used by
19
brands
Visit
eCommerce
Shopify
used by
974
brands

Shopify

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Shopify
Backend
used by
974
brands
Visit
React
used by
831
brands

React

React makes it painless to create interactive UIs. Design simple views for each state in your application, and React will efficiently update and render just the right components when your data changes.

React
Backend
used by
831
brands
Visit
Squarespace
used by
198
brands

Squarespace

Squarespace is a website builder tool that is aimed predominantly at small business owners. It lets users create a professional site in a browser without coding and edit it easily thanks to a user-friendly content management system (CMS).

Squarespace
Backend
used by
198
brands
Visit
Shopify Plus
used by
165
brands

Shopify Plus

In short, Shopify Plus is for very successful Shopify businesses. Shopify Plus can handle over 10,000 transactions per minute, can operate with unlimited staff accounts and includes personalised, dedicated help and support which makes it the perfect platform for a large business.

Shopify Plus
Backend
used by
165
brands
Visit
WooCommerce
used by
121
brands

WooCommerce

WooCommerce is a free WordPress plugin that adds e-commerce functionality to your WordPress website so you can have an online store. With just a few clicks, your WordPress website turns into a fully-functional e-commerce website.

WooCommerce
Backend
used by
121
brands
Visit
Lead Capture
Privy
used by
245
brands

Privy

Privy gives you tools to grow your email list faster and increase average order size with popups, coupons, and more. It also sends abandoned cart emails automatically and can send triggered text messages based on abandoned carts.

Privy
Conversion Optimization
used by
245
brands
Visit
Back in Stock
used by
192
brands

Back in Stock

Don’t lose sales when your inventory runs out. Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message). When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase.

Back in Stock
Conversion Optimization
used by
192
brands
Visit
JustUno
used by
139
brands

JustUno

Justuno is a suite of website conversion tools used to grow your email list, and boost sales. Convert a higher percentage of your visitors using email pop-ups, sign-up bars, exit pop-ups, and timely on-site messaging.

JustUno
Conversion Optimization
used by
139
brands
Visit
POWr
used by
115
brands

POWr

POWR brings you a full library of tools to help your store grow. They have a library of over 50 different tools to meet every business need, from forms, countdown timers, banner sliders, photo galleries, FAQs, payment buttons and more.

POWr
Conversion Optimization
used by
115
brands
Visit
Last Second Coupon by Hextom
used by
110
brands

Last Second Coupon by Hextom

Last Second Coupon is a lead capture solution built to help you convert visitors as they leave your shop. Before shop visitors attempt to leave, a discount offer pops up and encourages them to buy now. Everything on the popup template is customizable to fit your store style.

Last Second Coupon by Hextom
Conversion Optimization
used by
110
brands
Visit
Help desk
Zendesk
used by
264
brands

Zendesk

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.

Zendesk
Customer Support
used by
264
brands
Visit
Gorgias
used by
220
brands

Gorgias

Gorgias centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Gorgias
Customer Support
used by
220
brands
Visit
Smooch
used by
133
brands

Smooch

Zendesk Sunshine (formerly Smooch) is a CRM tool focused on conversational commerce. With Sunshine, you can communicate with your customers across any channel quite seamlessly. From SMS, to Telegram, Facebook chat, Whatsapp and Twitter - You can centralize all of your communications in one place.

Smooch
Customer Support
used by
133
brands
Visit
Intercom
used by
120
brands

Intercom

Intercom is a Conversational Relationship Platform. It shows you who is using your product or website and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support.

Intercom
Customer Support
used by
120
brands
Visit
Ruby
used by
94
brands

Ruby

Ruby’s here to answer your calls and connect with your website visitors, so you can focus on your business. We never call in sick. We never go on vacation. We are always on.

Ruby
Customer Support
used by
94
brands
Visit